ISO 9001:2008 is a standard establishing criteria for quality management systems. It is implemented by over one million companies and organizations in over 170 countries. But why does it matter?

ISO standards provide an extra level of accountability on manufacturers, ensuring customers get consistent, quality products and services. These standards encourage customer focus and continual improvement.

They also put in place an auditing system, holding manufacturers accountable. This is accomplished by either an independent certification body, or the client themselves audits their quality system. Either way, the standards create an environment where quality and customer satisfaction are maintained as a high priority.

Since ISO registration requirements are developed by experts, they do more than just help us acquire and maintain customers. They also help us optimize our operations, increase production and improve our bottom line. All of this yields a competitive advantage not only for us, but for our customers.

They also help with international trade. By operating within International Standards, consumers are more willing to use international suppliers, knowing the products will be safe, efficient and environmentally-sound.

Why are (or aren't) you ISO registered?